Shipping policy

SHIPPING POLICY – DIAWARA SCENTS

Thank you for shopping with Diawara Scents. We are committed to processing and shipping your order as quickly and securely as possible.

Order Processing

Orders are generally processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays may be processed on the next business day.

Shipping Options

Standard Shipping: $5.99
Estimated delivery: 3–5 business days after processing

Express Shipping: $15.00
Estimated delivery: 1–2 business days after processing

Delivery times are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, or circumstances outside our control may occur.

Tracking

When tracking information is available, customers will receive shipping confirmation and tracking details after the order has been shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has shipped, we may not be able to change the delivery address.

Lost, Damaged, or Missing Packages

If your order arrives damaged or you experience a delivery issue, please contact us promptly with your order number and relevant details. We will review the situation and assist you with the appropriate next steps.

Contact

Diawara Scents
contact@diawarascents.com
+1 929-580-4530